VENUE AND EVENT INFO
Box Office: Mercury Ballroom box office opens 1 hour before Door Time. Main Box Office is located at 625 S. 4th Street Louisville, KY 40202.
Fast Lane: Contact the Mercury Ballroom box office for availability at (502) 883-5782.
Premium Seating: Don’t just see a show, get The Ultimate Concert Experience! Our Premium Seat Package includes prime seat locations, exclusive Lounge access, complimentary parking, Fast Lane express entry, and in-seat beverage service. To purchase or get more information, please contact MercuryBallroomPremiumSeating@LiveNation.com.
Admission Type: Ages 16+ are welcome. Valid picture ID with birthdate must be shown at entry. General Admission standing room only. PSS Seating available.
Accessible Seating: Limited ADA Seating is available and is first-come, first-serve. Ask a staff member to escort you when you arrive.
Parking: For more details on parking, please check out the FAQ section.
Coat Check: You may check your coat for $3 at guest services.
Security: Live Nation and House of Blues Entertainment are committed to providing a safe and secure environment for our guests to enjoy their visit to our Theaters and Clubs. We encourage you to review our safety and security information below prior to arriving at the venue. See our list of restricted items.
Photo Policy: Personal cameras and cell phones are allowed. Flash photography, video and removable lens cameras are not permitted.
Concessions: Mercury Ballroom offers the sale of soft drinks, snacks, and alcoholic beverages (must be 21 to purchase alcohol and show form of ID).