VENUE AND EVENT INFO
Box Office: Mercury Ballroom box office opens 1 hour before Door Time. Main Box Office is located at 625 S. 4th Street Louisville, KY 40202.
Fast Lane: Contact the Mercury Ballroom box office for availability at (502) 883-5782.
Premium Seating: Don’t just see a show, get the ultimate concert experience! Exclusive Premium Ticket Packages are available for 2019 shows. Enjoy prime seat locations, complimentary parking, in-seat beverage service, and more! For more information, contact MercuryBallroomPremiumSeating@LiveNation.com.
Admission Type: All ages are welcome. General Admission standing room only. PSS Seating available.
Accessible Seating: Limited ADA Seating is available and is first-come, first-serve. Ask a staff member to escort you when you arrive.
Parking: For more details on parking, please check out the FAQ section.
Coat Check: You may check your coat for $5 at guest services.
Security: Live Nation and House of Blues Entertainment are committed to providing a safe and secure environment for our guests to enjoy their visit to our Theaters and Clubs. We encourage you to review our safety and security information below prior to arriving at the venue. See our list of restricted items.
Photo Policy: Personal cameras and cell phones are allowed. Flash photography, video, and Professional cameras are not permitted. More information about Photos in the FAQ section.
Concessions: Mercury Ballroom offers the sale of soft drinks, snacks, and alcoholic beverages (must be 21 to purchase alcohol and show form of ID).
Face coverings are MANDATORY and must be worn at all times except while eating and drinking.